VONTA — SHIPPING POLICY

Effective Date: September 1, 2026

Vonta is committed to getting your order delivered safely and efficiently.

1. Shipping Availability

We currently offer delivery within Pakistan, subject to courier service availability for the provided delivery address.

2. Shipping Charges

A standard delivery charge of Rs. 99 applies to eligible orders.

The applicable shipping charge will be displayed during checkout before you complete your order.

3. Order Processing

Orders are processed after successful order confirmation.

Processing time may vary depending on product availability, order volume, promotions, weekends, public holidays, and other operational circumstances.

4. Delivery Time

Delivery times may vary depending on your city, delivery address, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

The estimated delivery information provided at checkout or in your order communication should be considered an estimate rather than a guaranteed delivery date.

5. Order Confirmation

After placing an order, you may receive confirmation through the contact information provided during checkout.

Please ensure that your name, phone number, and delivery address are accurate before submitting your order.

6. Incorrect Address or Contact Information

Vonta is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate customer-provided information.

Additional delivery charges may apply if an order needs to be re-shipped because of incorrect information or an unsuccessful delivery caused by the customer.

7. Delayed or Lost Orders

Although we work with reliable delivery partners, delivery delays can occasionally occur due to circumstances outside our control.

If your order appears to be significantly delayed or cannot be located, please contact us with your order number so we can assist you.

8. Delivery Inspection

Customers are encouraged to inspect the package and product upon delivery.

If you receive a visibly damaged package or an incorrect product, please contact Vonta as soon as possible and provide supporting photographs or videos where appropriate.

9. Contact

For shipping-related questions:

Website: vonta.online